Hard Disk Recovery

Last week, when I connected my USB hard drive to computer, I could not access my data, and I received an error message saying: “There is a problem with this drive. Scan the drive now and fix it.” Now, what should I do? Have you ever encountered the same issue? Can you help me?

Generally, you don’t need to panic when you encounter the “there is a problem with this drive” error. Before fixing the damaging drive, you are suggested to recover its lost data. Otherwise, the data could be overwritten and there is no way to recover them.

Watch the following video to know how to solve this issue effectively.

Part 1: Recover Data from Damaged Drive

When it comes to data recovery, some users will think of turning to a professional data recovery companies for help. It is indeed an effective solution. However, you should pay high recovery fees, and you have to bear the risk of data leakage.
So, a piece of professional and high-security data recovery software – MiniTool Power Data Recovery is recommended here. As a green, professional and simple data recovery software developed by MiniTool Solution Ltd., MiniTool is able to recover lost data with ease because of its excellent performance, high security and simple operations.

1. Click Damaged Partition Recovery in the main interface of MiniTool Power Data Recovery.

2. Full scan the drive which prompts: “There is a problem with this drive. Scan the drive now and fix it.”
3. Save all needed data.

Part 2: Fix error- There Is A problem with This Drive
After recovering lost data, it’s time to solve this error.
Method 1: Scan and fix the drive
Windows 8/10 users will see the window after clicking the Metro UI popup error. Now, choose Scan and fix (recommended) from the dialog box. When copying files to this device or disk, this option will prevent feature problems.

Second, choose “Repair drive” on the Error Checking dialog box. Note: while Windows finds and repairs any errors, you should not use this drive.
Finally, after the drive is successfully scanned, you are supposed to click Close.

Method 2: check and repair errors.

You can try using MiniTool Partition Wizard to check whether this drive has bad sectors.
Launch MiniTool Partition Wizard, select the target disk to select “Surface Test” from the left action panel.

Next, click “Start Now” to start disk surface test.

If there are bad sectors, you can try using diskpart command to conceal these bad sectors and then manage this disk.

Method 3. Troubleshoot hardware and devices
You also can use Hardware and Devices troubleshooter to fix errors with external storage devices.

Open Control Panel.
Find Troubleshooter (or Troubleshooting).
Click Configure a device under “Hardware and Sound” option.
Click Advanced.
Click Next and follow the wizard to accomplish the repair process.